We endeavor to give you, our customer, a premium customer experience. In the unfortunate event you may wish to make a complaint please send to email@example.com.
The complaint will then be lodged in the Avetta Pre-qualification Corrective Action Register and reviewed within 48 hours of being received.
Please include the following contact information in your communications:
- first and last name of person making the complaint;
- your company name;
- the position you hold within the company; and
- your email address and contact phone numbers
Once the issue has been resolved, all parties will receive written communication advising of the outcome and/or solution.
If the issue is unable to be resolved, you may escalate your complaint to Tōtika directly. Please go to the Tōtika website link https://www.totika.org/contact and complete their online form or phone Tōtika on 07 542 0857.